1. Delivery:
– We offer free delivery of hair extensions within a 4.5-mile radius from our shop.
– Delivery will be made to the address provided by the customer during the checkout process.
– Please allow 2-3 business days for delivery.
– Delivery times may vary depending on availability and volume of orders.
– We are not responsible for any delays or delivery issues caused by factors beyond our control, such as inclement weather or transportation disruptions.

2. Pick-Up:
– Hair extensions can also be picked up directly from our shop.
– Pick-up orders will be ready for collection within 24 hours from the time of purchase.
– Customers will be notified via email or phone when their order is ready for pick-up.
– Proof of purchase and a valid ID must be presented during pick-up.

3. Returns and Exchanges:
– We have a 30-day return and exchange policy for hair extensions.
– To be eligible for a return or exchange, the product must be unused, in its original packaging, and in the same condition as received.
– Customers are responsible for the return shipping costs, unless the product is defective or damaged upon arrival.
– Refunds or exchanges will be processed within 5-7 business days of receiving the returned item.

4. Product Availability:
– We strive to keep our inventory up-to-date and accurately represent the availability of products on our website.
– However, in some cases, certain products may be out of stock or temporarily unavailable.
– We reserve the right to limit the quantity of items that can be purchased per customer.

5. Ownership and Intellectual Property:
– All content, including images, logos, text, and graphics on our website, are the property of [Your Company Name].
– Unauthorized use or reproduction of any content from our website is strictly prohibited.

6. Privacy Policy:
– We are committed to protecting the privacy and personal information of our customers.
– Please refer to our Privacy Policy page to understand how we collect, use, and protect your personal data.

By using our website and placing an order, you agree to adhere to these terms and conditions. It is recommended to review this page regularly as we may update these terms without prior notice.