NuHo Privacy Policy

Website: https://shopnuho.com
Privacy Contact: info@shopnuho.com
Last Updated: October 22, 2026

1. Introduction

Welcome to NuHo.

NuHo operates the website https://shopnuho.com, an online shopping and beauty discovery platform where customers can browse and purchase hair products, discover hairstyle inspiration, save favorite looks, and connect with stylists.

We respect your privacy and are committed to handling personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices available to you when you visit or use our website.

By using NuHo, you acknowledge the information described in this policy.

2. Information We Collect

Depending on how you use NuHo, we may collect the following information.

Information You Provide

• Your name and email address
• Billing and shipping addresses
• Telephone number
• Account registration and profile information
• Order details and purchase history
• Customer support messages and inquiries
• Product reviews, comments, and other content you submit
• Saved products, favorite hairstyles, and other account preferences

Stylist Information

If you register as a stylist or create a professional profile, we may collect:

• Your professional name and contact details
• Business or service location
• Portfolio photographs and hairstyle images
• Service descriptions and pricing
• Booking links and professional website information
• Profile details and information submitted for account review

Information you choose to publish on your stylist profile may be visible to visitors.

Information Collected Automatically

When you visit NuHo, our website and its supporting services may collect technical information such as:

• IP address
• Browser type and device information
• Pages visited and website interactions
• Login and session information
• Cookie identifiers
• Technical information used for website security and troubleshooting

3. How We Use Your Information

We use personal information to:

• Create and manage customer and stylist accounts
• Process purchases and fulfill orders
• Arrange domestic and international shipping
• Provide order confirmations, receipts, and shipping updates
• Maintain shopping carts, saved products, and hairstyle favorites
• Display stylist profiles, portfolios, and service information
• Help customers discover products and hairstyles
• Respond to support inquiries
• Send relevant account and order communications
• Send shopping reminders or promotional messages where permitted by applicable law
• Protect our website against fraud, spam, and unauthorized access
• Maintain and improve website functionality
• Meet applicable legal, accounting, and recordkeeping obligations

Where required by law, we rely on an appropriate legal basis for processing personal information, such as performing a contract, complying with legal obligations, pursuing legitimate business interests, or obtaining consent.

4. Customer Accounts and Saved Favorites

Customers may create accounts to manage purchases, view order history, and save favorite products or hairstyles.

When you use these features, NuHo may associate your saved items and account activity with your customer profile so they remain available when you return.

You may request assistance with your account or personal information by contacting info@shopnuho.com.

5. Orders, Payments, and Stripe

NuHo uses WordPress and WooCommerce to operate its online store.

When you place an order, we collect the information necessary to process your purchase, communicate with you, and arrange delivery. This may include your name, contact details, billing address, shipping address, products purchased, and transaction information.

Payments are processed using Stripe.

Stripe may collect and process payment card information and other transaction data under its own privacy practices. NuHo may receive payment status, transaction identifiers, and related order information.

NuHo does not need to store your complete payment card number to manage your WooCommerce order.

You can review Stripe’s privacy information at https://stripe.com/privacy.

6. Shipping and International Orders

NuHo serves customers in the United States and internationally.

To deliver orders, we may share necessary information with shipping carriers, fulfillment providers, and delivery partners, including:

• Recipient name
• Shipping address
• Contact information where required for delivery
• Package and order details

For international shipments, information may also be provided to customs authorities or other parties when necessary to process delivery and comply with applicable import or export requirements.

Personal information may be processed in countries other than the country where you live. Where applicable law requires safeguards for international transfers, we will take steps to use appropriate safeguards.

7. Stylist Profiles and Booking

NuHo may allow stylists to create professional profiles, display portfolio images, describe their services, and provide booking links.

Public stylist profile information may be viewed by website visitors.

If a stylist uses an external booking website, clicking that link may take you to a third-party service. That service operates under its own terms and privacy policy.

NuHo is not responsible for the privacy practices of independent third-party booking platforms.

8. Emails and Customer Communications

NuHo uses WordPress and WooCommerce functionality to send customer communications, which may include:

• Account notifications
• Order confirmations
• Payment and shipping updates
• Customer service responses
• Shopping cart reminders
• Product-related messages
• Promotional emails, where permitted

You may unsubscribe from promotional emails using the unsubscribe instructions provided in those messages, where applicable, or contact info@shopnuho.com.

Certain transactional messages, such as order confirmations and important account notices, may still be sent when necessary to provide services you requested.

9. Cookies

NuHo uses cookies and similar technologies to support website functionality.

These may include cookies that help:

• Keep customers signed in
• Remember shopping cart contents
• Maintain checkout sessions
• Save website preferences
• Support security and fraud prevention
• Understand website performance, where analytics tools are enabled

WordPress Cookies

If you leave a comment, you may choose to save your name, email address, and website in cookies for convenience. These cookies generally last for one year.

When you visit the login page, WordPress may set a temporary cookie to check whether your browser accepts cookies. This cookie does not contain personal data and is discarded when you close your browser.

When you log in, WordPress sets cookies to remember your login session and display preferences. Standard login cookies generally last two days, while display preference cookies may last one year. Selecting “Remember Me” can extend the login session to approximately two weeks.

Logging out removes the login cookies.

WooCommerce Cookies

WooCommerce may use cookies and session information to maintain shopping carts, recognize returning customers, and support checkout functionality.

You can manage cookies through your browser settings. Disabling essential cookies may affect login, shopping cart, and checkout features.

Where required by law, we will request consent before using nonessential cookies.

10. Comments, Reviews, and Gravatar

When visitors leave comments or reviews, we may collect the information entered in the form, together with an IP address and browser information to help detect spam.

An anonymized string generated from your email address may be shared with Gravatar to determine whether you use that service. If your comment is approved, your profile picture may be publicly visible alongside it.

Gravatar’s privacy information is available at https://automattic.com/privacy/.

Comments and reviews you submit may be publicly visible.

11. Uploaded Images and Media

Customers or stylists who upload images should avoid including sensitive personal information or embedded location data, such as EXIF GPS coordinates.

Images published publicly on NuHo may be accessible to website visitors.

Please upload only images you have the right to share and for which you have obtained any necessary permissions.

12. Embedded Content and Third-Party Websites

NuHo pages may include content from other websites, such as videos, images, or external links.

Embedded content may behave as though you visited the third-party website directly. Those websites may collect information, use cookies, or track interactions according to their own privacy policies.

We encourage you to review the privacy practices of any third-party website you visit.

13. When We Share Personal Information

We may share personal information with service providers when reasonably necessary to operate NuHo, including:

• Stripe for payment processing
• Shipping and delivery providers for order fulfillment
• Website hosting and technical support providers
• Email delivery services used by our WordPress installation
• Security and spam-prevention services
• Professional advisers or authorities when legally required

We may also disclose information to investigate suspected fraud, enforce applicable terms, protect users, or comply with lawful requests.

We do not sell customer information as a standalone business product. Certain advertising or tracking activities, if enabled, may nevertheless be treated as a “sale” or “sharing” under some privacy laws; any such activities must be disclosed and managed as required by applicable law.

14. How Long We Keep Information

We retain personal information for as long as reasonably necessary to operate our services, fulfill the purposes described in this policy, resolve disputes, and meet legal obligations.

Retention periods depend on the type of information:

• Order information: Retained as needed for accounting, tax, customer support, and legal obligations.
• Customer accounts: Generally retained while the account remains active, subject to applicable requirements.
• Stylist profiles: Generally retained while the profile is active or as needed for legitimate business and legal purposes.
• Comments and reviews: Comments and associated metadata may be retained indefinitely unless removed.
• Support messages: Retained as reasonably necessary to respond to requests and maintain relevant records.

When information is no longer needed, we take reasonable steps to delete or de-identify it, subject to legal and technical limitations.

15. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Request a copy of your information
• Object to or restrict certain processing
• Withdraw consent where processing relies on consent
• Opt out of certain marketing communications
• Exercise additional rights available under applicable privacy laws

Some requests may be limited by legal requirements, such as obligations to retain order or transaction records.

To make a privacy request, email info@shopnuho.com.

We may need to verify your identity before completing a request.

16. Privacy Rights for International Visitors

NuHo welcomes visitors and customers from different countries.

Privacy rights and legal requirements vary by location. Where applicable, we will honor rights provided under relevant privacy laws, including rights available to eligible individuals in the European Economic Area, United Kingdom, and certain U.S. states.

Customers may contact info@shopnuho.com to ask about their rights or submit a privacy request.

17. Security

We take reasonable technical and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, or disclosure.

These measures may include account access controls, website security tools, and secure payment processing through Stripe.

However, no website, electronic transmission, or storage system can be guaranteed completely secure.

If you believe your NuHo account has been compromised, please contact us promptly.

18. Children’s Privacy

NuHo is intended for a general shopping audience and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, contact info@shopnuho.com so we can review the situation and take appropriate action.

Additional age-related protections may apply in certain jurisdictions.

19. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, technology, business practices, or legal requirements.

When changes are made, we will update the “Last Updated” date at the top of this page. We may provide additional notice when required by law.

We encourage visitors to review this policy periodically.

20. Contact Us

For questions about this Privacy Policy, requests involving your personal information, or privacy-related concerns, please contact:

NuHo
Website: https://shopnuho.com
Email: info@shopnuho.com

Please include enough information for us to understand and respond to your request.